Advance payment is effected through Bank Wire / Transfer. If you choose this way of payment you’ll get our banking data together with the order confirmation and your order number. This number as well as your first and last names are to be given as the purpose of the bank transfer. The necessary amount is to be transferred to our account within 10 days after the order confirmation date. Please be aware that it can take up to 5 days before the money is transferred, depending on the bank and the day of the week. The order will be shipped to you as soon as the wire is confirmed. Trimara GmbH reserves the right to withdraw the contract if the money is not transferred on due time. If the payment is received after the withdrawal, it will be transferred back to the customer.
Bank Info Account holder: Trimara GmbH Account number: 134047001 Bankcode: 16040000 (Commerzbank Potsdam) IBAN: DE40160400000134047001 BIC/SWIFT: COBADEFFXXX
PayPal
What is PayPal? PayPal is a safer, faster, more secure way to pay online – your financial details are never shared. PayPal hides your financial details so you don't have to share them online. PayPal also protects your purchases so just in case there's a problem, you can get your money back. PayPal lets you pay in a few easy clicks. No hassle of getting out your wallet or typing your card details into different sites. All you need is your email address for quick, easy payment.
How does it work? You can register your bank account, credit card or debit card with PayPal, then simply choose which one to use each time you make a purchase. Your bank or card details are securely stored, so you don't need to type them in to different websites when you make a payment. All you need is your email address and password. For more information please visit: www.paypal.com/uk.
Credit Card payment (RBS Worldpay)
You can also pay with your credit card (Visa und Mastercard). For a safest payment we use the service of the Royal Bank of Scotland (RBS Worldpay).
How does it work? 1. You put the chosen products into your online cart and choose „Credit Card“ as a payment method. 2. Click „Complete Order“. 3. Now you proceed to a secure online payment web-site. You need to give your credit card data. 4. After completing the payment you get an E-mail from RBS with payment confirmation.
Sofortbanking is the direct payment method provided by Payment Network AG. Sofortbanking allows you to directly and automatically trigger a credit transfer during your online purchase with your online banking information. A transfer order is instantly confirmed to merchant allowing an instant delivery of goods and services.
Since launching sofortbanking / sofortüberweisung many million transactions have been securly processed. There has been no online banking information fraud case. In fact, sofortbanking belongs to the safest payment systems on the internet.
Security thanks to secure online banking procedures. The most important reason for sofortbanking to be so secure are the online banking procedures themselves. While paying with a debit or credit card works without or with only one password online banking procedures throughout Europe mostly work based on a 2-step authentication process: 1. A majority of European banks work with transaction numbers (TAN), a password changing for every single transaction. Once a TAN is used for a transaction it can't be used anymore. 2. The TAN is only available in an offline hardcopy, TAN generator or mobile device where hackers have no access. Online banking systems are even evolving more offering iTAN, mTAN, smartTAN and other highly secure technologies to prevent theft cases. Customers paying with sofortbanking benefit from these evolving security technologies.
No merchant has access to your data. The whole payment procedure is performed within the secure online payment form of sofortbanking. No merchant has access to any kind of confidential data (such as PIN and TAN). Therefore your confidential information can't be used or manipulated by any third party.
For online banking system providing multi-steps authentication procedures, e.g. PIN and TAN, data are never saved and are never accessible for Payment Network AG employees. These data privacy standards are monitored and certified by tekit Consult Bonn GmbH, TÜV Saarland Group according to German data privacy law regulations.
Information about the liability by fraud cases Until today no single PIN/TAN data fraud case has occured with the sofortbanking (sofortüberweisung.de) service (TÜV certified online payment system). Precautionary we inform our customers that due to the use of PIN and TAN within the software of sofortbanking some banks claim, that a liability shift may take place in case of fraud by third parties. This may mean that in case of any data fraud case a bank may refuse to be liable and you may be liable for damages. Precautionary Payment Network AG has taken out an insurance policy, up to 5.000 Euro - for each fraud case of PIN and TAN misuse (damaging a customer/buyer, who has entered PIN and TAN in our system), that insures Payment Network AG against liability cases. Therefore buyers can be sure, that in the unlikely case of a damage Payment Network AG is insured against liability cases. The insurance policy holder is Payment Network AG.sofortbanking has been certified by the largest German quality and security institute, the TÜV, according to best-practice data privacy standards. There is no need for an additional registration or a credit card. It works simply, secure and fast with your online banking account.
Invoice / Payment within 14 days
With invoice you can shop easily in Germany by only giving minimal information and avoiding long registration processes. You receive the goods first and pay later, which makes shopping even more safe.
Return Form
How it works
1.Register your return using this form and the return code.
2.Print the PDF you received via Email.
3.Fill your packet with the product items you want to return and the printed return form.
4.Send your items back by using the DHL return label(Germany only) or by using the parcel service of your choice.
Hints:Carriage forward packages are not accepted. Returned goods must be in original condition. Returns are only accepted until 14 days after shippment.
Next Steps:
Click on the link to open and print the return PDF: Link.
Fill your packet with the product items you want to return and the printed return form.
Send the packet back to:
Brand Catcher
c/o Docdata e-business GmbH
Kesslerweg 6
D-48155 Münster
Note 1: We send the parcel stamp and a copy of the return form to your e-mail address. Note 2: The parcel stamp sufficiently stamped your return.