Revocation Right
If you complete the order as a consumer you have the cancellation right mentioned below. A consumer means every natural person who enters into a legal transaction for a purpose that is outside his trade, business or profession. Exception is the goods created or changed according to individual wishes of a customer (for instance, T-shirts with customer’s photo or name).
Cancellation Right
You have the right, in addition to your other rights, to cancel the contract within 2 weeks without giving any reasons and receive a refund as set out in this clause. You must inform us in writing (i.e. per post, fax or E-mail) or – if you receive the item before the term is expired – send the item back to us. The term starts once the written notice of cancellation has been received, but not before the goods are received by the recipient (where similar goods are delivered on a recurring basis, then not before receipt of the first part delivery), nor before we have fulfilled our obligations to provide information as defined in Article 246 § 2 in conjunction with § 1 (1) and (2) of the Introductory Act to the German Civil Code ("EG BGB"). The cancellation period is observed by timely sending the cancellation notice. The notice of cancellation or return of the goods is to be addressed to:
Trimara GmbH
c/o Docdata e-business GmbH
Kesslerweg 6
48155 Münster
Fax: +49 (0)33232 36298
E-Mail: service@brand-catcher.com
Consequences of cancellation
In the case of an effective revocation the mutually received benefits are to be returned and if so derived profits are to be returned. If you are not able to return us the payment received or service provided in whole or in part or only in a deteriorated condition, you must provide us with an appropriate replacement. This shall not apply when handing over things if the deterioration of the goods is the result of an inappropriate inspection - as would, for example have been possible in a shop. The obligation to reimburse the seller for the value of the product can also be avoided by refraining from treating the relevant goods like his/her own property, and from refraining from any action that could be damaging to the overall value of the product. Goods suitable for parcel shipment are to be returned at our risk. The consumer is to bear the shipment costs for the return if the goods delivered correspond to those ordered and if the price of the returned goods does not exceed EUR 40.00 or, in case of a higher price, if consumer’s counter performance has not yet been provided or a contractually agreed partial payment not effected by the date of cancellation. Otherwise, no shipping costs are to be carried. The goods not suitable for parcel shipment will be picked up from the customer. The customer is obliged to refund any open payments within 30 days after sending off his/her cancellation notice. For the customer the period begins with the dispatch of his/her notice of cancellation or the item; for us (the Seller), with the receipt thereof.